Colorado Car Sales Practice Test

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What happens if a vehicle is in the shop for 30 days or more without a successful repair?

  1. The manufacturer waives responsibility

  2. The consumer can demand replacement

  3. Routine maintenance is voided

  4. The dealer can refuse warranty claims

The correct answer is: The consumer can demand replacement

When a vehicle faces an unresolved issue for 30 days or more while in the shop, the consumer has the right to demand a replacement vehicle. This is based on the principle of the Lemon Law, which is designed to protect consumers from cars that have significant defects that cannot be repaired after a reasonable number of attempts. This law acknowledges that consumers should not have to deal with ongoing problems and gives them recourse to obtain a vehicle that functions properly. By allowing the consumer to demand a replacement, the law ensures that customers are not left without a reliable mode of transportation due to issues that the manufacturer or dealer fails to rectify in a timely manner.

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